At Diagnostic Imaging Services we recognize that a well-trained and professional staff is essential to achieve quality and excellence for our patients. We take great pride in the dedication and professionalism of our employees.

Schedulers/ Receptionist
Your first experience with DIS may be with our Centralized Scheduling department. They will greet and assist you in making your appointment as pleasant and easy as possible. For this service, just dial (504) 883-5999. Our schedulers are trained to answer your questions about the necessary preparations for the examination(s) your physician has ordered. Every attempt will be made to schedule your examination(s) at the office location and time that is most convenient for you. Once you arrive for your examination our front office receptionists will register you quickly so that you may complete your visit with us in the shortest amount of time possible.

Pre-Registration
Our pre-registration staff attempts to contact by phone all patients prior to their visiting our locations to assess their medical backgrounds and to facilitate a test that will be accurate, safe and as beneficial as possible. They attempt to collect as much medical information from your managed care company as possible prior to your visit to provide benefit information from the insurance company and any payment responsibilities. Your cooperation in giving this information will help ensure that the correct test is performed.

Technical Staff
Skilled technologists service patients who undergo diagnostic imaging examinations at Diagnostic Imaging Services. All of our Radiologic (x-ray) technologists are certified by the AART (American Registry of Radiologic Technologists) and LSRT (Louisiana Society of Radiologic Technologists). Our sonographers are credentialed through the ARDMS (American Registry of Diagnostic Medical Sonographers) and many have received advanced certification in Vascular Imaging. Many of our technologists are trained and/or certified in specific technologies, including computed tomography (CT), ultrasound, mammography, general x-ray, bone desitometry, and magnetic resonance imaging (MRI). All of our mammography technologists are fully licensed and credentialed as well as have updated in their continuing education units in order to perform mammography examinations. In addition to their technical expertise, our staff is committed to providing personalized, compassionate service in order to make your experience with DIS a pleasant one.

Transcription
After a radiologist interprets your examination, a detailed report of the findings will be prepared by one of our many transcribers. Our commitment is to have a finalized report delivered to your physician's office within 48 hours after the exam is completed so that this information will be available to your physician. (At times, however, there may be a reason preventing the report from being sent out within 48 hours. For example, there may be a delay in retrieving films from another facility needed to compare for a diagnosis.) Please make arrangements with your personal physician's office for a time to reserve and discuss the results of your test(s).

Patient Financial Services
If you have health insurance, and we can verify your coverage, we are happy to bill your insurance carrier directly for its portion of the charges. We gladly accept Medicare and Medicaid assignments. Our staff does not want for you to be burdened by filling out forms. Our Patient Financial Services staff is more than happy to answer any of your billing questions. At DIS you will only receive one bill, patient convenience is our priority. For additional comments or questions, please feel free to call our patient accounts department at
(504) 459-3220.